About Dennis Jenkins

JENKINS, who rotates this column with his brothers Bobby and Raleigh, is president of ABC Home & Commercial Services, Dallas, Texas. He can be reached at djenkins@abcpest.com.
Posts by the Author
February 04, 2025
Please don’t go: How to handle customer cancellations
If a customer is leaving you, how you handle that moment can make the difference between the possibility of a returning customer or a severed relationship that also may include bad reviews, negative word-of-mouth and a customer who finds another company....