
A Truly Nolen technician sanitizes a restaurant sink. PHOTO: GRANT HUNKER/TRULY NOLEN PEST CONTROL
Editor’s Note: Last updated Nov. 16, 2021. We will continue to update this post as more information becomes available.
The Pest Management Professional team reports on industry updates surrounding the coronavirus (COVID-19).
Information for our readers:
- PMP digital editions available to all
 - A message from PMP Magazine about COVID-19
 - CLOSED: Survey on COVID-19 impact, summer outlook
 - CLOSED: PMP’s State of the Industry Survey for a chance at prizes
 
NEWS
- NPMA weighs in on vaccine ETS releases
 - Striving to keep workers, customers safe
 - Because bed bugs persist, brush up on skills
 - Sales stars: 5 Growth Leader companies boost revenues in 2020
 - New policy takes sting out of cancellations
 - Northwest Exterminating reaches goal of 1,000 good deeds
 - Truly Nolen gives $1 million to employees for pandemic bonuses
 - Telecommuting in 2021 and beyond
 - When customers are driven by fear, treat with understanding
 - Meeting demand has its rewards
 - Experts share promotion tips disinfecting services
 - PPP reopens to support small businesses
 - Coronavirus pandemic dominates PMP‘s coverage in 2020
 - Video calls help ease customer concerns
 - Showing appreciation in uncertain times
 - PMPs may be next for COVID-19 vaccine, says CDC
 - NPMA Public Policy Committee releases vaccine statement
 - A wild ride: PMP‘s 2021 State of the Industry Report
 - A model rodent surveillance program ramps up in New Orleans
 - Restaurants test our rodent readiness
 - City rat colonies in the time of COVID-19
 - The Hunger Games: Rodents scavenge for food
 - New York governor mandates restaurant capacity limits for NYC
 - Mergers & Acquisitions in 2020: Sales prevail
 - Insurers help PMPs navigate the new normal
 - UPFDA adapts to the pandemic
 - Safety first in 2020
 - Technology tools to track customer cancellations
 - Roundup: Latest technology for optimum rodent control
 - Bed bug K9s could be key to ending pandemic
 - Corralling accounts: 8 tips for avoiding cancellations
 - Idle cars create rodent harborage
 - Ant control during a pandemic
 - Showing gratitude and staying strong
 - How to offer pest control after a pandemic
 - Customers at home engaged in pest control
 - Quarantine inspires entomologists to ID 9 new phorid fly species
 - Supplier forecast: The future looks favorable
 - Opportunity arises from challenging times
 - Customers at home engaged in pest control
 - PMP survey finds industry ready for business
 - 5 keys to reopening commercial accounts, sans rodents
 - Web Exclusive: Keeping business strong during COVID-19 pandemic
 - COVID-19 toolbox for pest management professionals
 - Rollins, Terminix and Rentokil weigh in on COVID-19
 - Thanks for the industry business boost, CDC
 - Take steps to keep income steady
 - Protecting customers, employees in unprecedented times
 - Government response to pandemic can help your business
 - Industry unites in pandemic fight
 - Answering the call during the COVID-19 pandemic
 - RISE builds upon the nation’s awareness of public health
 - Dedication during COVID-19
 - Pests, public health and you
 - HEROES Act stimulus bill passes House
 - Pest management experts share emergency preparedness policy must-haves
 - Industry response to pandemic is outstanding
 - 5 factors for added protection when offering new services
 - Nibbles Woodaway dons a face mask
 - State associations step up during pandemic
 - Arkadia’s Lyng is military veteran, pest control hero
 - Dr. Riegel leads rodent fight in New Orleans
 - Pest control as an essential service not unprecedented
 - PMP encourages colleagues to donate PPE, service
 - UF offers license assistance, industry tips during pandemic
 - Pest management experts share advice on dealing with the coronavirus pandemic
 - Pest control is deemed essential nationwide; paid leave now law
 - How to communicate with customers about COVID-19
 - How PMPs handle coronavirus/COVID-19 concerns
 
EVENTS
- Roundup: Pandemic affects status of industry events
 - Virtual events dominate December 2020
 - NPMA plans virtual format for Legislative Day 2021
 - PestWorld 2020 kicks off online
 - Live from PestWorld 2020
 - Tips for attending virtual conferences
 - NPMA launches virtual event series for owners, managers
 - Optimize your virtual conference experience
 - NPMA’s PestVets holds virtual Week of Service for Nashville veterans
 - NCPMA hosts webinars in place of 2020 fall meeting
 - UPFDA, Pi Chi Omega plan PestWorld events
 - Online Exclusive: PestWorld 2020: What’s in store for virtual attendees
 - WorkWave opens registration for virtual 2020 user conference
 - UK to offer series of virtual training events
 - Zooming ahead: The road leading to a Truly Nolen virtual ribbon cutting
 - What to expect at PestWorld 2020
 - Global Bed Bug Summit to go virtual in December
 - Chemotecnica 2020 event goes virtual, features 2 U.S. speakers
 - Coalmarch plans virtual 2020 conference
 - With NPMA’s PestWorld virtual-only in 2020, PMP cancels this year’s Hall of Fame banquet
 - PestWorld goes virtual for 2020
 - UPMA’s fall conference goes virtual
 - UK skips 2020 Short Course, offers webinars instead
 - ESA votes to make Entomology 2020 a virtual event
 - Academy 2020 features virtual program, flexible registration
 - August RISE meeting goes virtual
 - NPMA’s Alexis Wirtz shares plans for PestWorld 2020
 - NPMA opens registration for digital Academy, in-person PestWorld
 - Second Women in Pest Control conference to be held in 2021
 - NPMA Academy transforms into online, interactive event
 - NPMA to decide by Aug. 1 whether PestWorld 2020 will be in-person or virtual
 - Parasitec Paris 2020 set for November
 - UPFDA cancels spring conference, Global Health & Food Safety Summit and NCUE, IPA postponed
 
GIVING BACK
- PMPs give back in creative ways
 - COVID-19 frontline workers honored by PMPs
 - All-American Pest Control honors local nurse with award, free service
 - ABC Home & Commercial Services gives back to Austin community
 - Florida’s ABC Pest Control honors first responders
 - Fox Pest gives back to community with food drive
 - Fox Pest Control donates to epilepsy, COVID-19 charities
 - Orkin donates $100K to American Red Cross
 - PCI donates N95 masks to medical center
 - P.E.S.T. Relief International announces mask donation project
 - Smithereen delivers meals to healthcare workers
 - Smithereen continues meal delivery to healthcare workers
 - Versacor sponsors food drive for hospitality industry
 - Viking Pest announces Pro-Clean sweepstakes
 
SANITIZING AND DISINFECTING SERVICES
- PMPs extend service offerings for COVID-19
 - American Pest announces new service, in nod to its past
 - BBBK introduces ‘Corona Two-Step’ service
 - Bug Busters launches disinfection services
 - JP McHale launches disinfecting service, gives back to community
 - McCall donates funds, debuts service
 - Nozzle Nolen donates sanitizer service to local police force
 - Orkin launches new sanitization service offering
 - Rentokil adds disinfection service offering
 - Rentokil adds new service for businesses with confirmed COVID-19
 - Sprague Pest offers commercial disinfection services
 - Terminix Commercial launches ‘Disinfectix’ service
 - Truly Nolen debuts services to sanitize, disinfect
 - Truly Nolen donates services to first responders
 - Turner Pest Control launches service, gives back to first responders
 - U.S. Pest Protection launches ‘ViroCleanse’ service
 - Versacor introduces disinfection service
 - Western Pest donates services for Boy Scout fundraiser
 - More PMPs debut sanitization and disinfection services
 
SUPPLIER UPDATES
- Roundup: Suppliers respond to COVID-19
 - Allergy Technologies highlights pest control for public health
 - Bayer implements COVID-19 outreach initiatives worldwide
 - Catchmaster, Texas A&M team up to study role of flies in COVID-19 spread
 - Coalmarch offers free call script resource to PMPs
 - EvolveYT facilitates crisis discussions
 - FMC offers early rebates for True Champions
 - GPS Insight: How to reduce costs duringCOVID-19 using telematics (VIDEO)
 - The Image Marketing Group shares “5 Tips for Working Remotely” video
 - The Image Marketing Group shares “3 No-Fail Topics You Should Be Talking About Right Now” video
 - Lobster Marketing: 6 tips for working through the pandemic
 - Lobster Marketing study examines COVID-19 impact on industry
 - Lytx sponsored content: Maintaining operational efficiency during COVID-19 closures
 - Nisus Corp.: State-by-State Applicator Requirements for Disinfection Services
 - Nisus Corp.: Nisus DSV and Coronavirus at a Glance
 - PCO Bookkeepers launches PPP loan service
 - PelGar reminds public of pest pressure
 - Pest Control Insulation: Tips for creating a social media crisis plan
 - PestRoutes offers COVID-19 response
 - PestWest: Fly control in healthcare more critical than ever
 - PestWest: What PMPs should know about companion animals and COVID-19
 - Podium offers PMPs helpful business links
 - ServicePro offers blog series on weathering COVID-19
 - Sales Training By Design video shares food for thought
 - Syngenta takes actions to ensure safety amidst pandemic
 - VM Products provides access to documents for PMPs
 - Zoëcon shares restaurant pest control tips for COVID-19
 
CUSTOMER COMMUNICATION SAMPLES
- BHB Pest Elimination e-newsletter
 - Hulett commercial takes reassuring tone
 - JP McHale video
 - PMi video
 - Pest Management Systems launches TECHTIME video chatting for customers
 - Turner Pest offers a guide to reopening businesses
 
COMMENTARY
- M&A experts share advice, outlook during COVID-19
 - Scarlett Nolen: PMPs learn flexibility from pandemic
 - Joe Barile, BCE: Pests don’t care about COVID-19
 - Greg Baumann: PMPs step up again in time of national need
 - Michael Broder: After coronavirus, PMPs will rise up again
 - Dr. Stan Cope: What PMPs should know about the new coronavirus
 - Dr. Jim Fredericks: PMPs: Keep calm and wash your hands
 - Dan Gordon, CPA: The PPP taxability conundrum
 - Dan Gordon, CPA: Plan ahead for the coming tax rate increase
 - Dan Gordon, CPA: PPP forgiveness: Hurry up and slow down
 - Dan Gordon, CPA: Keeping business strong during COVID-19 pandemic
 - Dan Gordon, CPA: How to keep your pest control company solvent during the coronavirus pandemic
 - Dan Gordon, CPA: What PPP loan recipients should consider if selling
 - Linda Lane, RRT: 5 steps for respirator safety
 - Don Leland: Conquer COVID-19 with Field Guide document
 - Erin Richardson: Looking ahead to 2021: How to drive culture, teamwork and results
 - Donnie Shelton: 4 steps to take right now to keep your business going
 - Neogen: COVID-19 in Cats? What does it all mean?
 
OI & ANDERSON
Find a hub for the full series at Expert Insight: Oi & Anderson
- Embarking on a united look at COVID-19 and the industry
 - Pest control operations during the pandemic
 - How to win in the COVID-19 arena
 - Action items for PMPs during the pandemic
 - Standard operating procedures during a pandemic
 - Crisis management and employee health
 - Preparing to operate in the COVID-19 era
 
RESOURCES
- #PestControlIsEssential on Twitter
 - Donate personal protective equipment: DonatePPE.org or GetUsPPE.org
 
National Pest Management Association
- The NPMA’s COVID-19 resource center
 - National Pest Management Month highlights pest control as essential
 - The NPMA’s consumer-facing video on Facebook from Dr. Mike Bentley
 - The NPMA’s consumer-facing video on Facebook from Dr. Jim Fredericks
 - Customer dos and dont’s during the coronavirus pandemic from PPMA
 
State Agencies & Universities
- Florida Department of Health: Hand washing posters in English and Spanish
 - UF/IFAS: COVID-19 Frequently Asked Questions
 - University of Kentucky: A PMPs Guide to COVID-19 from Entomology
 - University of Minnesota: Build a portable hand washing station for under $20
 - Texas A&M: COVID-19 is not transmitted by mosquitoes
 
U.S. Government Agencies
- EPA eases priority for products that treat surface contamination of SARS-CoV-2
 - EPA allows temporary certification modifications in light of COVID-19
 - CDC Business Checklist for Pandemics
 - CDC guidance for small businesses and employers
 - CDC sample customer fact sheet flyers for businesses
 - Resource Hub from the U.S. Chamber of Commerce
 - Emergency Loan Guidelines and Checklists
 - Coronavirus Resources from the U.S. Department of Labor
 - OSHA prepares workplaces for novel coronavirus
 - Small Business Guidance & Loan Resources from the U.S. Small Business Administration (updated with new link 6/19/24)
 - Small Business Owner’s Guide to the CARES Act
 - SBA: Coronavirus Emergency Loans
 - A Look at SBA Disaster Injury Loans and Process
 - White House: Opening Up America Again PDF
 
WEBINARS/PODCASTS
Find upcoming and on-demand webinars hosted by PMP at MyPMP.net/webinars
- PMP webinar: How Leading PMPs Are Redefining Strategies This Year, sponsored content by Slingshot
 - PMP webinar: Pest Control After a Pandemic with Dr. Janis Reed, BCE, sponsored by Control Solutions Inc.
 - Webinars address how to navigate your business during a pandemic
 - Coalmarch, PCO Bookkeepers to host June 9 webinar on PPP updates
 - Coalmarch, PCO Bookkeepers launch webinar series to ‘COVID-Proof Your Business’
 - Coalmarch, PCO Bookkeepers to continue webinar series
 - Colony Confidential podcast episode: ‘Coronavirus Has Come To Town – Now What?!’
 - EcoRaider: Mosquito CEU Webinars
 - Insects Limited starts SPP webinar series
 - The NPMA webinar from March 20
 - The NPMA to host second COVID-19 webinar March 31
 - The NPMA to host webinar about COVID-19 disinfection services
 - The NPMA debuts technical webinar series
 - The Pest Posse: Recording of Live Episode – Providing Disinfecting Service
 - Target webinar to evaluate possible service offerings during COVID-19
 - University of Florida’s Pest Management University to offer weekly webinar series
 - The PestWeb Podcast from Verseris
 
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